Commitment. It’s far more powerful than deadlines, due dates, policies, procedures and incentives. Commitment is what great leaders build with their teams.
Committed teams rarely need deadlines and while they still may love a good gift card, it isn’t what drives them. Committed employees are driven by strong leaders who understand the difference between authority and accountability, leaders who choose teaching versus doing, and who ask questions rather than directing. Commitment is built by leaders who understand the process people go through to change and who allow time for people to experience true growth and learning as their behavior shifts.
– Randy Hall, 4th Gear Consulting